Here you can find answers to some of the most common questions regarding our operations. If you have any additional inquiries, feel free to visit our Contact page.
Our schedule is carefully designed to balance structured learning, hands-on exploration, and outdoor activities.
Innoclasses (After-School & Adult Classes): Sessions are structured around hands-on projects, discussions, and teamwork.
Innoshopes (Weekend Workshops & Monthly ProD Days): Focused, immersive sessions dedicated to a specific topic or skill.
Innocamps (Summer & Spring Break Camps): Mornings focus on classroom learning and creative projects, followed by outdoor lunch and active play. Afternoons include hands-on design challenges, group collaboration, and, when possible, outdoor exploration. If the weather is unfavorable, alternative indoor activities will be provided.
We strive to maintain a creative and mindful learning environment. If your child can participate independently with minimal assistance—such as following instructions, handling materials like scissors safely, and engaging with peers—then they may be considered for enrollment. Please contact us to discuss their suitability before registering.
We follow current public health guidelines to ensure a safe learning environment:
Masks are optional but welcomed.
Class sizes are kept small for better distancing.
Our facilities have high-quality air filtration for improved ventilation.
All instructors are fully vaccinated.
If your child feels unwell or tests positive for COVID-19, we kindly ask that they stay home to ensure the well-being of all participants.
We do not offer refunds or make-up sessions for missed days due to personal scheduling conflicts. However, in cases of medical emergencies, please contact us with supporting documentation to discuss possible credit options.
A $50 cancellation/administration fee applies to all refunds.
Cancellations must be requested at least two weeks before the start of the camp/class to receive credit.
Cancellations made less than two weeks before the start date are not eligible for refunds or credits.
Credit notes may be used for any family member towards future programs.
Once a credit is issued, it cannot be converted into a refund.
For exceptions due to medical illness or compassionate reasons, please submit a written request within 14 days after the program concludes. Official documentation may be required.
To maintain a focused and distraction-free learning environment, we ask parents not to take photos during class sessions. However, our instructors may take photos for internal documentation and promotional purposes only with prior parental consent. A Photography Permission Form will be provided at the start of each program.
Child Protection: Our staff is trained to safeguard children’s welfare and report any concerns to the appropriate authorities.
Behavior Guidelines: We have a zero-tolerance policy for aggression, discrimination, or disruptive behavior. Serious misconduct may result in removal from the program.
Nut-Free Policy: All snacks and lunches must be nut-free. Children are not permitted to share food, except with siblings.
Comfortable clothing suitable for hands-on activities.
Nut-free snacks and lunch (for camps or longer sessions).
A refillable water bottle.
Weather-appropriate gear for outdoor activities.
Any required materials (if specified in the program details).
If you have any additional questions, please don’t hesitate to reach out!